If you’re an mPokket user and facing issues related to loans, repayments, KYC, or app errors, you might be searching for the mPokket customer care number 24×7. As one of India’s most popular instant loan apps for students and young professionals, mPokket is known for its fast loan disbursal and user-friendly interface. However, like any financial app, questions and concerns can arise, and that’s where customer support becomes essential.

In this article, we’ll explain how you can contact mPokket customer care, alternative ways to get support, and what to do if you can’t find a 24×7 phone number.

Is There a 24×7 mPokket Customer Care Number?

Currently, mPokket does not offer a 24×7 phone helpline. This can be confusing for users who are trying to find a toll-free number to call. As of now, mPokket mainly provides support through email and in-app chat.

While many people search online for an “mPokket customer care number 24×7,” there is no officially published customer service number available on their website or app. If any number claims to be mPokket’s helpline, it’s important to verify its authenticity and avoid scams.

Official Ways to Contact mPokket Support

Here are the trusted and safe ways to get help from mPokket:

1. Email Support

You can contact mPokket’s support team by sending an email to:
care@mpokket.com

Make sure to include:

  • Your registered mobile number

  • A detailed description of your issue

  • Screenshots (if applicable)

Response times may vary but are generally within 24–48 business hours.

2. In-App Help Section

The best way to get support is directly through the mPokket app.

Steps:

  • Open the mPokket app

  • Tap on the “Help & Support” section

  • Use the chat function or submit a ticket for your issue

This is the safest and most direct method to get assistance.

3. Social Media Channels

You can reach out to mPokket on social media, especially for quick responses:

  • Twitter: @mpokket

  • Instagram: @mpokket

  • Facebook: facebook.com/mpokket

Send them a direct message with your query, and they usually reply within a few hours during business days.

Common Reasons to Contact mPokket Support

Many users search for mpokket customer care number 24×7 due to urgent issues like:

  • Loan application stuck or pending approval

  • KYC not getting verified

  • Problems in uploading PAN or Aadhaar

  • Loan disbursed but not received in bank account

  • EMI payment errors or failed transactions

  • App not working or crashing

If you’re facing any of these, try using the in-app support system or email to get a faster resolution.

Beware of Fake mPokket Numbers

Since mPokket does not operate a 24×7 phone helpline, it’s important to avoid:

  • Calling numbers shared on third-party websites claiming to be mPokket support

  • Sharing OTPs, bank details, or UPI PINs with strangers

  • Clicking on suspicious links promising faster loan approval

Always use official communication channels listed on the mPokket app or website.

mPokket Office Address and Legal Contact

If you need to send a letter or document, here is the official address:

mPokket (Maybright Ventures Pvt. Ltd.)
1st Floor, 3B Clive Row,
Kolkata – 700001, West Bengal, India

Note: This is not a walk-in support center, and visiting this location may not guarantee in-person service. It’s better to stick to email or in-app support.

Tips for Faster Response

To get a quick resolution from mPokket support:

  • Be specific in your message

  • Mention your registered mobile number clearly

  • Attach screenshots or transaction details

  • Avoid sending multiple emails about the same issue

Also, check their FAQs in the app or website. Many common questions are already answered there.

Final Thoughts

While there is no mPokket customer care number 24×7, users can still get reliable help through email, in-app support, and social media. The company emphasizes digital communication for safety and speed, and they have a fairly responsive customer care team when approached correctly.

If you’re facing loan issues, payment errors, or account-related concerns, always use the official mPokket app or email to reach out. Stay away from fake numbers online and never share sensitive information with unknown contacts.

For secure, quick loans and genuine support, mPokket remains a trusted platform—as long as you know how to connect with their real support team.