If you are a Vi (Vodafone Idea) customer, you may need quick assistance with your mobile services, internet packs, billing, or network issues. The Vi customer care number is the fastest way to connect with the support team and get your queries resolved. Whether you are a prepaid or postpaid user, Vi offers multiple ways to reach customer support, including toll-free numbers, email, and live chat.

Vi Customer Care Number for Prepaid and Postpaid Users

Vi provides separate helpline numbers for different services. Here are the details you need to know:

  • General Customer Care Number (All India): 199 (Chargeable at 50p/3 minutes for agent assistance)

  • Toll-Free Customer Care Number: 198 (For complaints related to network, billing, and services)

  • Alternate Customer Care Number: 1800-123-123-123 (Toll-Free for inquiries)

  • WhatsApp Support: +91 9654297000 (For quick help via chat)

These numbers work across India, but the availability of specific services may vary by circle.

Vi Customer Care Number – State-wise

Vi also provides circle-wise customer care numbers so users can connect with their local service centers. For example:

  • Delhi & NCR: 9891012345

  • Mumbai: 9702012345

  • Kolkata: 9830012345

  • Bangalore: 9844012345

  • Hyderabad: 9848012345

(You can check the full list of state-wise numbers on the official Vi website.)

Other Ways to Contact Vi Customer Care

Apart from calling the Vi customer care number, you can also connect through other channels:

  • Email Support: customercare@vodafoneidea.com

  • Live Chat: Available on the official Vi App and website

  • Social Media: Vi is active on Twitter and Facebook for quick assistance

Common Issues Resolved by Vi Customer Care

By calling the Vi care number, you can get help with:

  • Balance and data pack inquiries

  • Network coverage issues

  • SIM activation or deactivation

  • Billing and payment-related queries

  • Value-added services activation or deactivation

  • Mobile number portability (MNP) support

Final Words

The Vi customer care number is the easiest way to resolve any issues related to your Vi connection. Whether you are facing network problems, billing issues, or need details about recharge packs, Vi’s customer support is available 24/7 to help. Always call the toll-free numbers for complaints and use the Vi app for faster self-service options.